Magic Voice family · Magic Receptionist
AI receptionist for salons. Picks up on the first ring, takes the info, captures the booking, sends an SMS confirmation, and emails the owner — 24/7.
White-label ready. Multi-tenant. Multi-vertical. Built on the Magic Voice stack.
Live · AI Receptionist Demo
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/salon
We know what salon callers ask: walk-in availability, color-correction pricing, gift cards, stylist preference, cancellation policy. We capture service type and stylist preference, capture requested appointment slots for your front desk to confirm, and run gift-card balance + package status checks against your records — without replacing your booking system.
Five ways service businesses use Magic Receptionist
Pick the deployment that fits your business. We provision the forwarding rules, the AI script, and the after-call email — usually within a single business day.
Rollover when busy
$450 average estimate per recovered call. ~3 missed calls/day = $40K/year leaking.
Your existing line keeps its main role. When all desk staff are on calls, the carrier rolls overflow to the AI receptionist instead of voicemail. Caller gets a real intake; you get a booked job by morning.
Read the implementation guide →After-hours only
33% of body-shop call volume hits after 5pm. Most goes to voicemail. Most never calls back.
Set the AI to answer only after hours. Mornings start with a stack of qualified intakes — vehicle, damage, drivability, carrier — instead of a voicemail box you have to triage.
Read the implementation guide →Weekend coverage
Weekend collisions are the #1 trigger for new estimates Monday morning. Beat the competition by responding Saturday.
Weekend-only forwarding. Customers who get hit Saturday morning don't have to wait until Monday for the first response. The AI books the estimate, requests the photos, and pings the on-call estimator.
Read the implementation guide →Lead-gen ad campaigns
Standard click-to-call pages convert ~2-4%. With AI on the line, qualified-call-to-booking conversion jumps to 30-60%.
Every paid campaign gets its own forwarding number. The AI knows the campaign source, the offer, and the qualification questions. Every call ends with a structured email to your team — caller name, phone, qualification answers, and the campaign source attribution — so you can paste into your CRM. Direct CRM webhook export is on the public roadmap.
Read the implementation guide →Before-hours + after-hours
Customers calling before/after hours get a real conversation instead of a closed greeting. Same shift count; no expanded coverage.
The AI fills the gap on either side of your normal hours. Your existing staff handle the busy part of the day; the AI keeps the phones warm before opening and after close.
Read the implementation guide →Not sure which fits? — it'll ask about your call volume, your current handling, and recommend the right pilot.
How it works
Auto body, dental, legal, medical — each vertical ships with a script tuned to your callers.
Forward your existing number — or get a fresh one. We answer every ring, business hours or not.
Booking requests land in your team email with the caller's details, SMS confirmations go out to the caller, and the owner gets pinged on every call.
The math
Your phone rings. Nobody picks up. The caller hangs up, dials the next shop on Google, and books with them. Drag the dials and watch the number you're losing every year.
Math assumes 20% of missed callers would have booked. Adjust to your shop and the number still stings.
Annual revenue you're leaving on the table
$0
That's $0/month. Or about $0/week.
Stop the leak — see pricingNumbers are estimates based on the inputs above. Your actual leak depends on close rate + ticket mix + how fast competitors pick up.
Live wire
Anonymized snippets from across the network. Names changed. Outcomes real.
Sample transcripts. Names + locations are illustrative. Real network transcripts require tenant opt-in and full PII redaction.
Before · After
What happens after-hours when nobody's at the desk — with and without Magic Receptionist.
Tuesday evening at a service business (fictional).
Result: $850 booking lost. Customer gone for good.
Tuesday evening at a service business (fictional).
Result: $850 booking booked. Owner notified. Customer wow'd.
Pricing
Predictable monthly pricing. Each plan is one location, one AI agent — add another agent for ads, after-hours, or social channels. Fair use applies.
Agency or multi-shop operator? See the partner program — commission referral or wholesale per location.
Single-location AI receptionist. Answers, books, sends SMS confirmations.
500 min included · $0.45/min overage
300–1,100 min/mo (~10–35 calls/day)
Single location with after-hours coverage + busy-hour overflow.
1100 min included · $0.45/min overage
1,100–2,500 min/mo (~35–80 calls/day)
Annual
Annual prepay discount available
Ask about annual prepay terms during onboarding.
Fair use: Plans assume normal small-business call patterns. Sustained traffic above 3× the included minutes triggers a courtesy review and a tier upgrade conversation, not an immediate cutoff. We never throttle without telling you first. Read the full Acceptable Use Policy.
What salon owners ask
Pricing fits on a card; the rest doesn't. Real questions, real answers — the kind you'd ask another salon owner who already runs this.
A traditional answering service takes a message — a person writes down "haircut Saturday" and the callback number, and emails the front desk. You still call back, still re-ask the stylist preference, still scramble to book while the client is already calling the salon down the street. Magic Receptionist actually finishes the intake on the call. The AI runs your tuned intake: service type, stylist preference, first-time vs returning, walk-in or appointment. Booking requests are captured with the right stylist and the right service block noted. Returning clients get matched to their preferred stylist automatically when they're on file. Gift-card balances and package status get checked against your records before the call ends. By the time the front desk sees it, the appointment is on the books and the client has an SMS confirmation.
Wedding weekends are where salons get crushed — bridal parties calling for last-minute color corrections, blowouts, and updo bookings. Magic Receptionist answers every line in parallel: no hold queue, no busy signal, no voicemail overflow. Each caller gets first-ring pickup and the same intake flow. Routine cuts and blowouts are captured with the right stylist's name. Color-correction consultations route to the front desk for the deeper conversation. Walk-in availability checks get an honest answer based on current chair status as configured. Your front desk starts the next morning with a structured pipeline of bookings instead of a voicemail box and a missed-bridal-party panic. The peak-load case is exactly where this earns its monthly fee.
Within the boundaries you set during onboarding. We load your service menu, stylist-tier pricing (junior, senior, master), and any package or membership pricing you publish. Standard service questions get the published rate. Complex multi-service estimates ("how much for highlights and a cut", "can I get color correction in one visit") get a clear response: "Pricing on a service like that depends on the consultation — let me get you booked for a free strand-test or a virtual consult so the stylist can give you a real number." The AI never invents pricing for work it can't accurately quote, and it never overpromises a single-visit fix on something that typically takes multiple sessions.
We open every call with a clear disclosure: "This is the AI assistant for {salon name}, how can I help?" The voice is warm and conversational — not flat-IVR. Returning clients get recognized immediately when they're on file, and the assistant uses their preferred stylist and service patterns to suggest the right slot without asking the same questions every time. New clients get a paced intake that matches the salon's tone — playful for shops that brand that way, polished for shops that brand that way. Clients consistently rate first-ring AI pickup higher than voicemail or a hold queue when they're calling to book before an event. The alternative isn't a perfect front-desk human on Friday afternoon — it's an unanswered phone and a lost booking.
Both stay. You don't change carriers, don't change main numbers, don't migrate your booking software, don't touch the chairs. Magic Receptionist sits as an overflow + after-hours + lunch layer: a simple call-forward rule routes unanswered and after-hours calls to your dedicated Magic Receptionist line. Calls your front desk answers during the day stay with your front desk. Booking requests land in your team email; live booking-system sync is on the public roadmap. Stylist roster is loaded via CSV import during onboarding. We can switch the routing model during onboarding without touching anything on the floor.
FAQ
The 8 questions we hear most. Pricing, setup, stylist preferences, cancellation policy, security — all answered up front.
Magic Receptionist is an AI receptionist for salons. It answers calls 24/7, captures service type (cut, color, treatment), stylist preference, walk-in availability, and first-time vs returning status, sends booking requests to your front desk for confirmation, runs gift-card and package pre-screen, and pings the front desk on every booking. Live booking-system sync is on the public roadmap. You keep your existing number.
Plans start at $297/mo (Starter — 1 location, 500 minutes, $0.45/min overage). Growth is $597/mo (1 location with after-hours coverage, 1,100 minutes, $0.45/min overage). Add an extra agent on the same location for $49/mo. Reseller is custom for multi-location salon groups and franchise operators. There is no free tier with metered cost — only paid plans plus per-minute overage and a fair-use policy.
We're in early access — setup is human-mediated. After you submit the form, our team confirms your setup, provisions your tenant, configures your service menu, stylist preferences, color-correction policy, walk-in vs appointment routing, and cancellation/no-show terms, port-forwards your existing number to a Magic Receptionist line, runs two test calls with your front desk, and switches on overflow. We don't promise a specific go-live SLA in MVP — we work with you on timing.
By default the AI takes overflow, after-hours, lunch coverage, and weekend calls. Routine appointment bookings, walk-in availability checks, and gift-card balance questions get handled in full. Color-correction consultations and complex multi-service bookings route to the front desk for live booking. Repeat-client calls get priority routing per the rules you configured. Routing rules per caller class are configured during onboarding.
During onboarding you load your stylist roster, their specialties, and their availability rules. When a caller asks for a specific stylist, the AI captures the request with the stylist's name and the requested time. When a caller is open to any stylist, the AI matches by service type and captures the request. New clients are routed to the stylists you've designated for new-client intake, not just the one with the open schedule.
Whatever your salon already publishes. During onboarding you load your cancellation window (24 hours, 48 hours, etc.), no-show fee, and same-day reschedule policy. When a caller asks about cancellation or wants to reschedule, the AI follows your published policy exactly. Card-on-file deposits for color-correction or treatment bookings work per your configured rules — the AI never improvises a policy.
No long-term contract. Plans are month-to-month. Cancel anytime — your call data stays exportable for 30 days after cancellation. Annual plans get 2 months free if you prefer to lock in pricing. There are no setup fees on Starter or Pro. Service menu, stylist roster, and policy updates during onboarding are unlimited.
Yes. Call audio is processed through encrypted streams and stored encrypted at rest in Cloudflare R2. Transcripts are tenant-isolated in our D1 database with row-level access controls. Phone numbers and gift-card numbers are redacted from analytics aggregations. Sign-in to /admin uses WorkOS AuthKit.