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Magic Receptionist

Magic Receptionist

Answer the calls your team can’t get to.

Magic Receptionist answers on the call paths and coverage windows you choose, captures why the caller reached out, and gives your team a clear record for follow-up.

Starts at $20/month on the Base plan.

How it works

From incoming call to a clear next step.

Magic Receptionist answers the call, understands what the caller needs, and gives your team the information needed to follow up. Additional actions depend on what your plan supports and what you've configured for your business.

  1. 01

    Magic Receptionist answers

    When a call reaches Magic Receptionist, the receptionist answers and starts the conversation.

  2. 02

    It understands what the caller needs

    It asks the questions set for your business and records why the caller reached out.

  3. 03

    It follows your setup

    The next step follows what's available on your plan and configured for your business. Additional actions happen only where they're supported and enabled.

  4. 04

    Your team gets the details

    Your team receives the call details through the channels included in your setup.

Missed-call calculator

What could missed calls be costing you?

Enter your own numbers to estimate the potential value of calls your business does not answer.

Your inputs

Enter all four numbers, then calculate your estimate.

calls

Example: 120 calls/week

%

Example: 22%

Example: $850

%

Of missed callers, what percentage would likely become customers? Example: 20%.

How we calculate this: calls per week × missed-call rate × likely-customer rate × average job value × 52 weeks.

Plans

Base starts at $20/month/location.

Base covers straightforward inbound call handling for lighter-volume teams. Receptionist adds much more capacity and a fuller service level. Lead Engine adds supported lead intelligence on top of Receptionist.

Paid-campaign call handling, CRM connections, SMS notifications, and Aura growth services are separate options. Choose them only when your workflow needs them.

Request Base access · $20/mo/location

Want to compare options?

Compare Base, Receptionist, and Lead Engine by capacity, service level, lead intelligence, setup, and billing.

Compare plans and pricing

Need something beyond the core plans?

See Ad Agent for paid-campaign calls, workflow connections and notifications, plus separate Aura services for follow-up, sales, or lead generation.

See services for growing needs

What's included in the Base plan

$20/month per business/location

50 minutes included · $0.40/minute after that

  • Answers inbound business calls
  • Captures who called, why they called, their message, and how to follow up
  • Sends your team the call details by email
  • Keeps the call and transcript record
  • Includes self-service setup for your business number and receptionist

Need more than the basics?

If you need more capacity or the fuller receptionist service, compare Receptionist and Lead Engine. Lead Engine adds lead intelligence. Ad Agent, CRM connections, notifications, and bespoke workflow work are separate options or scoped work.

Inbound calls only · self-service setup · cancel according to your subscription terms

Before you start

A few things to know before you start.

Your customers will know it's AI.

Magic Receptionist identifies itself as AI in the opening greeting.

You don't have to replace your phone system.

Many businesses can keep their existing number and phone system. We confirm the supported forwarding or routing path during setup.

You decide what happens when a call needs more help.

During setup, you define the next step for calls that need follow-up or escalation.