Product roadmap
What we're building, and what's already live
We ship in the open. This page reflects what's actually deployed today — not promises. Quarters are approximations, not commitments.
- Shipped
- 9
- In progress
- 3
- Planned
- 5
- Exploring
- 5
Shipped
Live in production today.
- Voice AI Shipped
Multi-tenant AI voice receptionist
Each business gets its own isolated receptionist, phone number, and call config — no shared state between accounts.
Learn more → - Billing Shipped
Managed Launch plan (500 minutes included)
Human-mediated onboarding with a real phone number, custom greeting, and 500 included minutes per month.
Learn more → - Voice AI Shipped
After-hours and overflow coverage
Forward your existing line after hours or during spikes — the receptionist picks up in under one ring.
Learn more → - Voice AI Shipped
Vertical-aware greetings and intake
Pre-tuned greeting and intake flows for auto body, dental, HVAC, medical, medspa, plumbing, real estate, roofing, and salon.
Learn more → - Insights Shipped
Lead capture, routing, and known-caller memory
Every call captures the caller, intent, and outcome. Repeat callers are recognized; hot leads route to the right person.
- Billing Shipped
Stripe billing with self-serve customer portal
Checkout, invoices, and plan management through Stripe's hosted portal — no card data ever touches our servers.
- Platform Shipped
Partner and reseller program
Wholesale per-location pricing for agencies and multi-location operators, with margin controls and a partner dashboard.
Learn more → - Voice AI Shipped
SMS follow-up channel
After a missed or handled call, the receptionist can send a context-aware SMS to keep the conversation moving.
- Insights Shipped
Ops insights suite (caller intelligence, quality, conversions, margin)
Four ops surfaces give operators a real-time read on call quality, caller intent, lead-to-job conversion, and unit economics.
In progress
Actively being built.
- Trust & Safety Q3 2026
Live paid end-to-end call proof
A documented, receipt-backed live call from sign-up through billing — the final launch-readiness gate before broad promotion.
- Integrations Q3 2026
Ad spend and ROAS ingestion
Pull ad cost from Google and Meta so the leads-and-conversions surface can show true cost-per-lead and return on ad spend.
- Voice AI Q3 2026
Call-quality evaluation pipeline
Automated scoring of real call transcripts against a rubric, so quality regressions are caught before customers feel them.
Planned
Committed for a near-term quarter.
- Trust & Safety Q4 2026
Call recording (with explicit consent)
Optional call recording gated behind a documented consent and retention policy. Will not ship without the policy.
- Integrations Q4 2026
Calendar booking handoff
Let the receptionist book appointments directly into the business's calendar during the call, not just capture a callback request.
- Insights Q4 2026
Multi-location dashboard rollup
One view across every location a business operates — aggregate call volume, lead quality, and spend per location.
- Billing Q4 2026
Metered overage on top of included minutes
A transparent per-minute overage once included minutes are exceeded, replacing the disabled legacy metered tier.
- Integrations Q4 2026
Web chat widget with voice parity
The first embeddable widget: the same receptionist knowledge available as a website chat, so online visitors get the same answers callers do.
Exploring
Under consideration — not committed.
- Voice AI Exploring
Outbound appointment confirmation calls
Proactive outbound calls to confirm upcoming appointments and reduce no-shows. Exploring — not committed.
- Voice AI Exploring
Bilingual (English / Spanish) receptionist
A receptionist that can switch languages mid-call based on the caller's preference. Exploring — not committed.
- Integrations Exploring
Two-way CRM sync
Sync captured leads back into the business's existing CRM and pull customer context in for the next call. Exploring — not committed.
- Integrations Exploring
Embeddable widget portfolio
Beyond web chat: a portfolio of embeddable widgets (click-to-call, quote-request, appointment-checker, after-hours capture) sharing one receptionist knowledge base. Exploring — not committed.
- Platform Exploring
Edge caching for high-traffic widget reads
Cache the receptionist knowledge reads and public widget endpoints at Cloudflare's edge so a widget on every customer site stays fast and cheap at scale. Exploring — not committed.
How we decide what to build
Priorities are driven by real customer call data — which calls are missed, which leads convert, and where unit economics break. "Exploring" items are ideas we're pressure-testing against that data before committing. If a roadmap item doesn't have a measurable customer impact, it doesn't ship.