Magic Voice family · Magic Receptionist
AI receptionist for real estate teams. Picks up on the first ring, takes the info, captures the booking, sends an SMS confirmation, and emails the owner — 24/7.
White-label ready. Multi-tenant. Multi-vertical. Built on the Magic Voice stack.
Live · AI Receptionist Demo
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We know what real estate callers ask: showing availability, listing details, FSBO outreach, buyer-agent representation, commission structure. We qualify the lead as buyer or seller, capture price range and timeline, and capture the requested showing or listing-presentation slot for your team to confirm — strictly intake and scheduling, never licensed advice.
The AI does not opine on market value, advise on offers, or commit to a strategy. State real estate licensure rules are unforgiving on unlicensed practice; the AI follows the boundary by default and routes advice-bearing questions to your licensed agents.
Five ways service businesses use Magic Receptionist
Pick the deployment that fits your business. We provision the forwarding rules, the AI script, and the after-call email — usually within a single business day.
Rollover when busy
$450 average estimate per recovered call. ~3 missed calls/day = $40K/year leaking.
Your existing line keeps its main role. When all desk staff are on calls, the carrier rolls overflow to the AI receptionist instead of voicemail. Caller gets a real intake; you get a booked job by morning.
Read the implementation guide →After-hours only
33% of body-shop call volume hits after 5pm. Most goes to voicemail. Most never calls back.
Set the AI to answer only after hours. Mornings start with a stack of qualified intakes — vehicle, damage, drivability, carrier — instead of a voicemail box you have to triage.
Read the implementation guide →Weekend coverage
Weekend collisions are the #1 trigger for new estimates Monday morning. Beat the competition by responding Saturday.
Weekend-only forwarding. Customers who get hit Saturday morning don't have to wait until Monday for the first response. The AI books the estimate, requests the photos, and pings the on-call estimator.
Read the implementation guide →Lead-gen ad campaigns
Standard click-to-call pages convert ~2-4%. With AI on the line, qualified-call-to-booking conversion jumps to 30-60%.
Every paid campaign gets its own forwarding number. The AI knows the campaign source, the offer, and the qualification questions. Every call ends with a structured email to your team — caller name, phone, qualification answers, and the campaign source attribution — so you can paste into your CRM. Direct CRM webhook export is on the public roadmap.
Read the implementation guide →Before-hours + after-hours
Customers calling before/after hours get a real conversation instead of a closed greeting. Same shift count; no expanded coverage.
The AI fills the gap on either side of your normal hours. Your existing staff handle the busy part of the day; the AI keeps the phones warm before opening and after close.
Read the implementation guide →Not sure which fits? — it'll ask about your call volume, your current handling, and recommend the right pilot.
How it works
Auto body, dental, legal, medical — each vertical ships with a script tuned to your callers.
Forward your existing number — or get a fresh one. We answer every ring, business hours or not.
Booking requests land in your team email with the caller's details, SMS confirmations go out to the caller, and the owner gets pinged on every call.
The math
Your phone rings. Nobody picks up. The caller hangs up, dials the next shop on Google, and books with them. Drag the dials and watch the number you're losing every year.
Math assumes 20% of missed callers would have booked. Adjust to your shop and the number still stings.
Annual revenue you're leaving on the table
$0
That's $0/month. Or about $0/week.
Stop the leak — see pricingNumbers are estimates based on the inputs above. Your actual leak depends on close rate + ticket mix + how fast competitors pick up.
Live wire
Anonymized snippets from across the network. Names changed. Outcomes real.
Sample transcripts. Names + locations are illustrative. Real network transcripts require tenant opt-in and full PII redaction.
Before · After
What happens after-hours when nobody's at the desk — with and without Magic Receptionist.
Tuesday evening at a service business (fictional).
Result: $850 booking lost. Customer gone for good.
Tuesday evening at a service business (fictional).
Result: $850 booking booked. Owner notified. Customer wow'd.
Pricing
Predictable monthly pricing. Each plan is one location, one AI agent — add another agent for ads, after-hours, or social channels. Fair use applies.
Agency or multi-shop operator? See the partner program — commission referral or wholesale per location.
Single-location AI receptionist. Answers, books, sends SMS confirmations.
500 min included · $0.45/min overage
300–1,100 min/mo (~10–35 calls/day)
Single location with after-hours coverage + busy-hour overflow.
1100 min included · $0.45/min overage
1,100–2,500 min/mo (~35–80 calls/day)
Annual
Annual prepay discount available
Ask about annual prepay terms during onboarding.
Fair use: Plans assume normal small-business call patterns. Sustained traffic above 3× the included minutes triggers a courtesy review and a tier upgrade conversation, not an immediate cutoff. We never throttle without telling you first. Read the full Acceptable Use Policy.
What real estate teams ask
Pricing fits on a card; the rest doesn't. Real questions, real answers — the kind you'd ask another team leader who already runs this.
An answering service takes a message — a person writes down "buyer interested in 123 Main St" and the callback number, and emails the team. You still call back, still re-ask the qualification, still scramble to book the showing while the lead is already on Zillow looking at competing listings. Magic Receptionist actually qualifies and captures the booking on the call. The AI runs your tuned intake script: buyer or seller, price range, area, timeline, current agent status, listing of interest if applicable. Showings get booked directly against the listing agent's calendar before the call ends, and seller-presentation calls land on the right team-member's calendar. By the time the agent sees it, the lead is qualified, the showing is on the books, and the buyer has an SMS confirmation. First-mover advantage on inbound leads is the difference between a closing and a missed call.
Open-house weekends are where teams get crushed — agents are out at properties, calls go to voicemail, and the leads you spent marketing dollars to acquire bounce. Magic Receptionist answers every line in parallel: no hold queue, no busy signal, no voicemail overflow. Each caller gets first-ring pickup and the same qualification flow. New buyer leads get showing requests captured for the listing agent with route-aware slot suggestions when configured during onboarding. Seller leads get listing-presentation requests captured for the right team-member. Existing-client priority routing stays intact through the surge. Your team starts Monday with a structured pipeline of qualified leads and confirmed showings instead of a voicemail box and a Sunday-night callback marathon.
The intake script is structured around scheduling-relevant questions, not advice-bearing ones. Buyer or seller? What price range? What area? What's your timeline? Are you currently working with another agent? Those are qualification questions, not licensed-advice questions. "Is this house worth $X?", "Should I take this offer?", "How aggressive should I price?" — those questions get a hard-coded response: "That's exactly the conversation a licensed agent should walk you through — let me get you scheduled." The AI never interprets market data, never quotes a comparable sale, never commits the team to a strategy. State real estate licensure rules are unforgiving on unlicensed practice; the AI follows the boundary by default. Your team reviews the script before launch and can tighten any line further.
We open every call with a clear disclosure: "This is the AI assistant for {team name}, how can I help?" The voice is warm and conversational — not flat-IVR. The qualification script is paced to feel like a normal first conversation, not an interrogation. Sensitive moments — a relocating family, a divorce, an estate sale — are handled with empathy: pace slows, the assistant acknowledges the situation, and the booking happens with care. Buyers consistently rate first-ring AI pickup higher than voicemail when they finally got the courage to call about a listing they're emotionally drawn to. The alternative isn't a perfect agent on Saturday morning — it's an unanswered phone and a lead that goes to whichever competing team called back first.
Both stay. You don't change carriers, don't change main numbers, don't migrate your CRM, don't touch your transaction-management workflow. Magic Receptionist sits as an overflow + after-hours + weekend layer: a simple call-forward rule routes unanswered and after-hours calls to your dedicated Magic Receptionist line. Calls your team answers during the day stay with your team. Showing and listing-presentation requests land in your team email; CRM webhook export is on the public roadmap. We can switch the routing model during onboarding without touching anything in the office.
FAQ
The 8 questions we hear most. Pricing, setup, lead qualification, security — all answered up front.
Magic Receptionist is an AI receptionist for real estate teams. It answers calls 24/7, qualifies inbound as buyer or seller leads, captures price range, area, timeline, and current agent status, captures showing + listing-presentation requests, and pings the team on every booking. You keep your existing number — we sit on overflow and after-hours.
Plans start at $297/mo (Starter — 1 location, 500 minutes, $0.45/min overage). Growth is $597/mo (1 location with after-hours coverage, 1,100 minutes, $0.45/min overage). Add an extra agent on the same location for $49/mo. Reseller is custom for brokerage groups and team operators with 10+ agents. There is no free tier with metered cost — only paid plans plus per-minute overage and a fair-use policy.
We're in early access — setup is human-mediated. After you submit the form, our team confirms your setup, provisions your tenant, tunes the script with your service area, listing inventory cadence, buyer-agent routing rules, and seller-presentation booking flow, port-forwards your existing number to a Magic Receptionist line, runs two test calls with your team, and switches on overflow. We don't promise a specific go-live SLA in MVP — we work with you on timing. No new phone system, no rip-and-replace.
No. The AI is intake and scheduling only — it does not opine on market value, advise on offers, or commit the team to a price or strategy. Real estate licensure rules are strict: only your licensed agents can give that advice. The AI captures qualification info (buyer/seller, price range, area, timeline) and routes to the right agent for the actual conversation.
By default the AI takes overflow, after-hours, and weekend calls. New buyer and seller leads get the full qualification script. Showing requests on your active listings get scheduled directly against the listing agent's calendar. Existing-client calls and contract-stage matters route to the right agent immediately. Edge cases (FSBO outreach, attorney calls, lender-side calls) route to your designated human extension.
If your team accepts FSBO outreach calls and converts them, the AI captures the FSBO context (current asking price, days on market, prior listing history, price-reduction openness) and books the listing-presentation call. If your team does not pursue FSBO leads, the AI politely declines further qualification on those calls and ends the call. Whichever policy your shop publishes — that's what the AI follows.
No long-term contract. Plans are month-to-month. Cancel anytime — your call data stays exportable for 30 days after cancellation. Annual plans get 2 months free if you prefer to lock in pricing. There are no setup fees on Starter or Pro. Listing-inventory, service-area, and routing-rule updates during onboarding are unlimited.
Yes. Call audio is processed through encrypted streams and stored encrypted at rest in Cloudflare R2. Transcripts are tenant-isolated in our D1 database with row-level access controls. Lead phone numbers, addresses, and price ranges are redacted from analytics aggregations. Sign-in to /admin uses WorkOS AuthKit.