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Magic Receptionist

Magic Receptionist for real estate

Your phone keeps working while you’re showing homes.

Keep the number clients already know or use a dedicated Magic Receptionist business line. When you can’t answer, your receptionist captures who called, what they need, the property context, and the next step—then puts it in your lead inbox.

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Buyer. Seller. Showing request. Listing question. Existing client. One place to pick up the conversation.

Modern home with a pool and landscaped lawn
Be available without being tied to the phone.

Keep your numberForward the calls you want covered.

Use oursMake Magic Receptionist your business line.

Keep the contextCalls become structured lead records.

Two ways to put it to work

Don’t change how prospects find you. Change what happens when you can’t answer.

01

Keep your current number

Your existing business number stays on your signs, profiles, ads, cards, and referrals. Configure unanswered, busy, overflow, or after-hours calls to reach Magic Receptionist.

  • No need to replace the number people already know.
  • Choose the coverage windows that fit your business.
  • The resulting call still lands in your lead history.
02

Use a Magic Receptionist business number

Use a dedicated business line when you want the receptionist to become the front door for new calls instead of overflow coverage.

  • One business number for the receptionist workflow.
  • Call history stays tied to the same customer workspace.
  • A cleaner foundation for team routing and CRM expansion.

A call becomes a usable next step

It doesn’t just take a message.

Magic Receptionist is configured to collect the information your agent needs to continue the conversation instead of dropping a transcript in a folder and calling the job done.

  1. 1
    Identify the reason for the call.

    Buyer, seller, showing or listing inquiry, rental when enabled, existing client, vendor, or another approved path.

  2. 2
    Capture the useful context.

    Contact details, property or listing reference, area of interest, timing, and the caller’s requested next step.

  3. 3
    Move the conversation forward.

    Use the configured booking or callback path, then leave the result and follow-up state in the app.

New inbound lead
2:14 PM
JM
Jordan M.Buyer · Showing request
Property
Listing reference captured
Timing
Wants to view this week
Next step
Showing / callback requested
Status
Needs follow-up
Call summary

Buyer called about a specific property and asked to arrange a showing. Contact information and timing were captured for the agent.

Illustrative interface example; actual fields and actions depend on your configured workflow.

Modern residential home with a landscaped front yard

Built for work that happens away from a desk

“I’m with a client” shouldn’t mean “send every new opportunity to voicemail.”

The app is part of the product

See the call. See the context. Know what to do next.

The included workspace is intentionally focused: enough CRM to work receptionist-created leads without forcing a real estate agent into a heavyweight system on day one.

BuyerShowing requestNew
SellerHome sale inquiryFollow up
Existing clientTransaction questionAssigned
ListingProperty questionNew

Lead workspace

Everything from the call stays with the contact.

Call

Time, source, destination, transcript and recording where enabled.

Context

Lead type, property reference, timing, requested action and summary.

Work

Status, notes, ownership, follow-up and the next approved communication action.

Start focused. Expand when you need it.

The full CRM is an upgrade, not a migration.

Magic Receptionist starts with the records created by the receptionist workflow. When you need more, the same customer and lead history can expand into deeper pipeline management instead of being exported into a second disconnected database.

IncludedReceptionist workspace

Calls, contacts, lead context, status, follow-up, timeline.

ExpandFull CRM

Richer pipeline, team workflows, attribution, relationship history, reporting and managed follow-up where configured.

A receptionist, not a substitute for your license

It knows where the line is.

The real-estate receptionist is designed to collect approved factual intake and route the next step. It does not quote property values, promise availability, compare neighborhoods or schools, give financing outcomes, or make property representations on the agent’s behalf.

When the question needs the agent, the agent gets the context and takes it from there.

Pricing

Three Magic Receptionist plans. Separate campaign and workflow options.

Compare the current plan structure and checkout terms. Coverage windows, routing, notifications, booking actions, reporting, and integrations depend on the workflow actually configured for the business.

Agency or multi-shop operator? See the partner program for current partner options.

Base plan

Full receptionist service

Your business phone that actually answers. One AI receptionist answers inbound calls, records appointment requests or callback messages, and emails you the result.

See current pricing on the pricing page.

Solo operators and small businesses that need every inbound caller answered without managed setup.

  • 1 business/location · 1 AI receptionist
  • Inbound call answering
  • Backend appointment-request booking
  • Caller name, phone, reason, message, urgency context, and callback preference
  • Email notification after every captured result
  • Call history, transcript, and usage tracking
  • 50 minutes / month included
  • $0.40 / minute overage
  • Self-service signup and automatic provisioning
Start for $20/mo →

Receptionist

Full receptionist service

Fuller Receptionist service for the call paths and coverage windows configured for the business.

See current pricing on the pricing page.

Businesses that need the fuller Receptionist service around approved facts, intake, and next-step handling.

  • 1 location · 1 AI receptionist
  • Configured inbound call answering and approved intake
  • After-hours or overflow coverage when configured
  • Email notifications only for events enabled in the workflow; SMS is a separate configured add-on
  • 3,000-minute monthly reasonable-use level
  • Service review above the level with no automatic per-minute overage or call cutoff
  • Ongoing service configuration and tuning within the supported Receptionist service
  • Initial setup: self-service $0 or optional Aura setup $997 one time per location
Start $595/mo →

Lead Engine

Receptionist coverage plus additional lead-tracking and reporting workflows when the required sources and configuration are enabled.

See current pricing on the pricing page.

Businesses that need additional lead context and reporting after the receptionist workflow is established.

  • Everything in Receptionist
  • Source and call tracking when configured
  • Lead-priority fields when configured
  • Attribution and reporting only for connected, verified data sources
  • 5,000-minute monthly reasonable-use level
  • Service review above the level with no automatic per-minute overage or call cutoff
  • Initial setup: self-service $0 or optional Aura setup $997 one time per location
Upgrade to Lead Engine →

Optional campaign product

Ad Agent is a separate campaign product for configured paid-ad call paths. It is not one of the three Magic Receptionist plan levels.

Ad Agent

A separate AI call path for configured ad campaigns, with usage and downstream actions governed by the enabled workflow and current plan terms.

See current pricing on the pricing page.

  • Dedicated phone numbers can be scoped to configured ad campaigns
  • Approved intake and lead context for configured ad call paths
  • $1 per qualifying call; qualifying-call rules follow the approved billing contract
  • Standalone or bundle eligibility follows the current approved product policy
  • Notifications and downstream routing only when configured and verified
Add Ad Agent →

Businesses evaluating a separate configured call path for paid-campaign traffic.

Usage: Base uses included minutes plus metered usage after the included amount. Receptionist and Lead Engine use monthly reasonable-use levels; reaching a level triggers service review rather than an automatic per-minute charge or call cutoff. See current plan details or read the Acceptable Use Policy.

Optional paid add-on

CRM Connector

Send Magic Receptionist events to your existing system through a verified webhook or Zapier-compatible connection. Native CRM adapters are added only after they are implemented and verified.

See current pricing

  • Send supported lead, call, appointment, and callback events to a configured HTTPS endpoint
  • Zapier Catch Hook and custom HTTPS webhook are the current supported connection paths
  • Supported self-service connection setup is $0
  • Optional managed setup is $997 one time when Magic Receptionist / Aura configures the connection
  • Native CRM adapters remain requestable until implemented and verified
See CRM connection options →

Shops that want verified Magic Receptionist events delivered into an existing workflow without pretending an unbuilt native adapter is live.

Included where supported

Reporting & Notifications

Reporting and email notifications are available according to the events, data sources, and cadence configured for the tenant.

Included

  • Email notifications for configured call or lead events
  • Summary cadence can be configured for the workflow
  • Report contents depend on the data sources and fields actually enabled
  • SMS notifications are separate and only active when configured

Teams that want configured call and lead evidence delivered on an agreed cadence.

Usage-based add-on

SMS Notifications

Optional SMS notifications for configured events when SMS is enabled for the tenant.

See current pricing

  • Owner alerts for configured call or lead events
  • Caller confirmations only for configured workflows
  • Recipient and event selection are configured per tenant
  • SMS remains inactive until the required workflow and consent settings are enabled

Teams that need optional mobile alerts for specific configured events.

Why Magic Receptionist is different

AI quality

Built around the actual call workflow.

Voice, prompt, routing and QA can be tuned to the business rather than hidden behind an uninspectable claim.

Connections

Verified connection paths first.

HTTPS webhook and Zapier-compatible delivery are the current connection paths. Native CRM adapters are labeled planned or requestable until each one is implemented and runtime-verified.

FAQ

What real estate teams ask before they sign up.

The 8 questions we hear most. Pricing, setup, lead qualification, security — all answered up front.

What is Magic Receptionist for real estate teams?

Magic Receptionist is an AI receptionist for real estate teams. It can answer the configured phone path, collect caller contact details, buyer or seller context, property interest, timing, and the requested next step, and give your team structured context for follow-up. Exact routing, notifications, booking actions, and integrations depend on the plan and workflow that are actually configured.

How much does it cost?

See /pricing for the plans and prices currently offered. Checkout availability, billing cadence, included usage, and usage rules are determined by the plan that is actually available at checkout. Reseller, multi-location, unusual-integration, and other non-standard requirements may use a separate fit review or written terms.

How long does setup take?

Setup depends on the selected plan, phone routing, and the workflow you want configured. We confirm the business details, intake fields, call path, and escalation rules, then verify the configured flow before you rely on it. No specific go-live time is promised unless it is stated in current written terms for your setup.

Does the AI give real estate advice?

No. The receptionist workflow should stay within intake, routing, factual property information supplied by the team, and scheduling or callback requests. It should not give licensed advice, negotiate, interpret contracts, make agency representations, or recommend transaction strategy. Those questions should go to the licensed professional.

Which calls does the AI handle vs my agents?

Magic Receptionist handles the call types and coverage windows configured for your real estate team workflow. It can collect approved intake details and leave a clear next step for your team. Calls involving licensed advice, representation, financing, or transaction-specific questions, or callers who need a person, should follow the callback or escalation path configured for that tenant.

What about FSBO and unrepresented seller calls?

FSBO and unrepresented-seller calls can be collected as a distinct lead type when the team wants that routing. The receptionist can capture the property, contact information, timing, and requested next step, but it should not imply an agency relationship, quote unapproved fees, or give licensed advice.

Do I sign a long-term contract?

The current checkout and applicable service terms govern billing cadence, renewal, cancellation, and any data-retention commitments for the plan being purchased. Reseller, multi-location, and other non-standard scopes may use separate written terms. Review the billing and service terms presented for the plan you are purchasing.

Is lead data secure?

Magic Receptionist uses authenticated access and platform security controls for customer data. Exact storage, retention, access, and deletion terms depend on the current service configuration and applicable privacy or service terms. The current privacy and service terms for the deployed workflow are the authority for those details.

Make the phone useful even when you’re busy.

Choose the number setup that fits your business, configure the calls you want covered, and keep each conversation attached to a lead record you can work.

Start setup