Features & Capabilities
Yes. Vertical-specific emergency triage is built in: HVAC routes gas leaks and no-heat emergencies, plumbing provides water-shut-off coaching and routes active leaks, dental triages broken teeth and severe pain, medical routes urgent symptoms. True emergencies can be hot-transferred to on-call staff.
Magic Receptionist answers every call 24/7, books appointments, and captures every lead. Flat $500/month per location.
Can an AI receptionist handle HVAC emergency calls?
Yes. The HVAC vertical captures equipment type, symptoms (no heat, no cool, gas smell), and can hot-transfer true emerge…
Can an AI receptionist handle plumbing emergencies?
Yes. The plumbing vertical provides water-shut-off coaching for active leaks, captures the issue type (burst pipe, clogg…
Can an AI receptionist book appointments?
Yes. Magic Receptionist connects to your calendar and books real appointment slots. Callers hear available times, pick o…
Can an AI receptionist handle insurance claims intake?
Yes. The auto body vertical captures insurance company name, claim number, adjuster contact, and vehicle info. It routes…